Privacy Policy
Effective February 2017
Neighbor SCHOLARZIP Inc., a Greensboro corporation d/b/a SCHOLARZIP (“SCHOLARZIP,”
“our,” “us,” or “we“) respects your privacy. We created this Privacy Policy to let you know what
information we collect and how we use it, as well as our practices regarding such information.
This Privacy Policy applies to:
The website (the “Website”);
Our mobile on-demand ordering service (the “Service”);
Our mobile application(s) we offer in connection with the Service (the
“App”); and
Any email, text and other electronic communications between you
This Privacy Policy does not apply to:
Information we collect offline or by any other means (such as through
other websites or services we may offer); and
Information collected by our affiliates or any other third parties, which
may have their own privacy policies.
Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not
access the Website or use the Service or the App. By using the Service, the Website, the App
or by submitting electronic communications to us, you consent to the practices prescribed in this
Privacy Policy.
What information does SCHOLARZIP collect?
Personal Information. When we refer to “Personal Information” in this
Privacy Policy, we mean any information by which you may be
personally identified or contacted, whether online or offline. When you
use the Service or fill out any forms located on the Website or the
App, we may collect certain Personal Information from you, such as
your first and last name, address/location, email address, phone
number, and gender.. Additionally, if you apply to be a runner, we
may collect certain other Personal Information from you as further
described in our Runner Software Agreement and/or runner policies
and procedures. As a customer user or a runner, it is always your
choice whether or not to provide Personal Information. If you choose
not to provide requested Personal Information, you may not be able
to participate in certain activities or use certain features of the Service
or the App.
Technical Information. We may also collect and use technical data
and related information, such as information about your device,
system and application software, peripherals and other data related
to your interactions with the Service (“Technical Information”). We
automatically collect Technical Information through the use of
“cookies” and other similar collection technologies, like pixels, web
beacons and local storage. The information we collect from these
technologies may include your web settings and preferences, website
analytics information, device type, phone operating system and push
ID. SCHOLARZIP does not consider this information to be Personal
Information. SCHOLARZIP owns all Technical Information and may
use it for any lawful purpose. Depending on your browser, you may
be able to remove and reject cookies from our Website or the Service
by changing your browser settings. The default setting of many
browsers is set to accept cookies until you change your settings.
Please note that if you disable or refuse cookies, certain features of
the Website or the Service may become inaccessible or may not
function properly.
Location Information. We also collect information about your
geographic location from you or your device, including your country,
region, city, zip code, street address, time zone, latitude, longitude,
and horizontal position representation information (“Location
Social Information. We may also collect information about you from
various third-party services (e.g. Facebook, Twitter, Instagram and
others) through their applicable APIs or otherwise (“Social
Tracking and Do Not Track Signals. We use the Website, the App
and the Service to collect information about your activities over time
and across third-party websites, applications or other online services
(“Tracking Information”). Your web browser, application platform or
device may allow you to opt-out of our collection of Tracking
Information by selecting a “do not track” (or similar) setting. However,
we do not currently have processes to address those settings or other
“do not track” requests, and consequently, cannot guarantee that we
will honor such requests. If you do not want us to collect this
information, do not use the Website, the App or the Service.
Order Information and Other Information You Voluntarily Disclose. Certain features of Service
and the App are designed to display Information that you choose to provide to other users (such
as texts between customer users and the runners delivering products), or to other third parties
(such as merchants from whom you order products). Please keep in mind that whenever you
voluntarily disclose Information by ordering products or otherwise providing such Information
through the Service or the App (including, for example, if you provide building or security codes
to a runner), that Information can be seen by those users or third parties to whom you send that
Information. We are not responsible for the security or privacy of any Information you choose to
submit in connection with these features.
How does SCHOLARZIP use this Information?
Except as described in this Privacy Policy or in our Terms of Service, Personal Information,
Technical Information, Location Information, Social Information and Tracking Information
(collectively, “Information”) that you provide or that we collect will be kept confidential and used
to support your relationship with SCHOLARZIP.
We may use your Information, including your Personal Information, as follows:
For order fulfillment, billing and delivery purposes.
To enable you to participate in interactive features of the Service or
the App (such as communications between customer users and
To provide services and customer support to you
To improve, test, update, and monitor SCHOLARZIP’s products and
services for a better user experience.
To communicate with you, including about the Service, the App or
your account.
To market or promote the Service, the App or products and services
its of SCHOLARZIP’s third-party partners.
For any other purpose we may describe when you provide the
In addition, SCHOLARZIP and its third-party partners may also use the Information to:
remember your Information so you will not have to re-enter it during a subsequent visit; help you
efficiently access your information after you sign in; diagnose or fix technology problems; and
for security and fraud prevention purposes, including identifying and distinguishing between
fraudulent and legitimate transactions.
Information We Share
Except as described in this Privacy Policy, SCHOLARZIP does not share, rent or sell your
Personal Information with third parties.
SCHOLARZIP or its agents, vendors or contractors may disclose Information, including your
Personal Information, to third parties in the following circumstances:
To our agents, vendors or contractors that we use to support the
internal operations of our business including the Service, the App and
the Website and who are required to keep the Information confidential
and use it only for the purposes for which we disclose it to them. This
includes our third-party payment processor who processes
transactions on our behalf and who is required to treat your
Information in accordance with EU Privacy Directive 95/46 and
successor (including EU Privacy Regulation 2016/679) and other
applicable privacy laws.
If required to do so by law, comply with legal process or to comply
with a governmental or regulatory request;
To protect and defend the rights or property of SCHOLARZIP or its
agents or contractors;
To enforce our Terms of Service or other SCHOLARZIP agreements;
To act in urgent circumstances to protect the personal safety of users
of the Service, the App or the Website or the public; and
As part of a transaction or potential transaction where SCHOLARZIP
merges with another organization, files for bankruptcy, or sells its
assets or capital stock.
When you place an order, we will provide the following Information to the runner that fulfills your
order: your name, phone number, order details, the merchant whose products you are
requesting, and Location Information so the runner can fulfill your order and communicate with
you about your order.
If you are a runner, we may share Information related to amounts paid to you with our third-party
payment processor and the relevant taxing authorities for tax purposes, as further described in
our Runner Software Agreement.
Security of Your Information
We maintain physical, electronic, and procedural safeguards designed to protect the
Information. These safeguards include storing your Information on our secure servers behind
firewalls and using encryption technology. Through the use of third-party technologies, we
collect your credit card information; however, such information is encrypted so it is not visible to
SCHOLARZIP. We do not store your credit card information, which is stored and processed by
our third-party payment processor vendor. Despite the actions and precautions we take, no data
transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we
cannot ensure or warrant the security of the Information and you acknowledge and agree that
you transmit it to us at your own risk.
Third-Party Websites, Services and Technologies
We may provide links to third-party websites on the Website or in other communications to you.
These links may appear as a specific domain name or URL or may be activated by clicking on
an advertisement or other icon or graphic. Please be aware that other websites and services,
including the websites of third parties that you connect with through the Service, may collect
personally identifiable information about you. We cannot control and are not responsible for the
information collection practices of any third-party websites, services or applications. We
encourage you to carefully review their terms of use, privacy policies, and any other legal
notifications before using or providing information through such websites, services or
Further, the Service may employ third party technologies that require you to accept such third
party’s terms. This Privacy Policy does not cover the information practices of those third-party
International Transfers
Information collected from you may be stored and processed in the United States or any other
country in which SCHOLARZIP or its affiliates, subsidiaries, agents or contractors maintain
facilities. If you are accessing the Service from the European Union or other regions with laws
governing data collection and use, please note that you are agreeing to the transfer of your data
to the United States and processing globally. By providing your Information, you consent to any
transfer and processing in accordance with this Privacy Policy.
Children’s Privacy
The Website, the App and the Service are not intended for children under the age of 18. We do
not knowingly collect Information from children under 18. If you believe that we may have
collected Information from a child under the age of 18, please contact us at
Information Choices and Changes
We may need to communicate with you about the Service and the App, and we would like to
make certain commercial offers available to you from time to time. As such, you consent to
receive commercial messages (whether by phone, email, text or push notifications) from us or
our third party partners, and acknowledge and agree that your primary phone numbers and
email addresses and other information may be used for the purpose of initiating commercial
messages. We will allow you to opt-out of receiving commercial messages, but in order to stop
receiving any messages from us whatsoever (including administrative messages regarding the
Service or messages that are primarily about transactions enabled via the Service), you will
need to terminate your account.
Changes to this Privacy Policy
This is our entire Privacy Policy and it replaces any earlier version. We may change this Privacy
Policy by posting a new version on the Website or through the Service or the App, and it is your
responsibility to review this Privacy Policy periodically. If we make material changes to our
practices regarding the collection, use and sharing of your Personal Information, we will notify
you via e-mail to the email address you provide to us and/or through a notice on the Website
home page or via the Service or the App.
When we do change the Privacy Policy, we will also revise the effective date. Your continued
use of the Service or the App after such date constitutes your agreement to this Privacy Policy
and any updates.
For questions or comments regarding this Privacy Policy, please contact us at
NeighborSCHOLARZIP Inc., n/a, and